Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Web Control Panel you will find an exhaustive Help Center section featuring lots of how–to articles and commonly asked questions. They are contributed by our support team of proficient technicians. Just type in your question and our clever platform will give you the best possible answer.

  • Top quality support service
  • Instructional Video Clips

  • We have compiled a selection of step–by–step video tutorials that detailedly illustrate how to troubleshoot a common problem connected to your Linux cloud hosting account. You will find the video tutorials in the Help section.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24x7 technical support service and a one–hour support ticket response guarantee. Our seasoned techs will be online for you 24/7 to attend to your inquiries and to settle any issue that you may possibly run into. Simply submit a trouble ticket from the Help Center and we’ll respond straight away.