Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer service staff is qualified to swiftly care for all our Linux cloud hosting clients’ requests and advise inquiries. Via our ticket system, it’s possible to post your question and a support staff representative is going to return to you within max 1 hour. In fact, practice has confirmed that the ordinary resolution time period is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • Our technical support service is provided by a crew of educated professionals which are ready to respond to your request in a timely manner. You’ll be able to speak to the tech support team team by opening a support ticket from your Web Control Panel or by posting us an e–mail. On business days, you can also contact us on the telephone or use the online chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need support while working on your sites within the Control Panel, you could always click the Help control key and track down your question in the group of articles or blog posts that will come up. We have as well turned a lot of the articles and reviews into video tutorials. The collection of educational videos will show up if you click on the Videos key available on the top right.