A 99.9% Server Uptime
We have built our cloud hosting system using reliable hardware components and strongly tweaked software. Our admins have installed a modified version of Security–Enhanced Linux on all our physical machines in order to guarantee maximum security and reliability. We’ve set up a number of anti–DoS mechanisms coupled with very powerful firewall software to make sure our internal network is invincible and secure.
All our Linux cloud hosting plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the uptime guarantee stays the same.
A 99.9% Network Uptime
If you would like to provide a high–performance hosting service, you can hardly depend on the default network configuration in a datacenter. We have set up our own custom internal network in an attempt to ensure a hyper–fast connection speed with the rest of the world.
And because of this, no matter which datacenter facilities you pick: our USA datacenter, our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter or our Australian datacenter, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid for all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done our best to minimize all potential risks with our cloud hosting plans and even though we provide first–class customer support, there are times when the client is simply not content with what we are offering. Or he has to migrate to a more robust web hosting solution, such as a virtual private server or a dedicated hosting server.
This is exactly why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you aren’t content, we will give you a refund.
24/7 Technical Support
If you own a web hosting company, your customer service technicians are of principal importance. Because of this, we have conscientiously gathered a highly qualified group of techs, each with many years of expertise behind his back. With their help, our company offers 24x7 support with all our hosting services.
And not just that, our company offers a 1–hour response time guarantee. All tech support tickets are responded to in less than one hour and our average ticket response time is well under twenty minutes!