When your hosting supplier supplies live chat support, you are able to speak to an agent in real-time and find out helpful information or get an issue resolved in a very timely manner. The main advantage of using chat as an alternative to calling to talk to a live person is that you will need just a computer with web access, which means that you will not pay any fees in case you are in a different country or state. In addition, it is a lot easier to copy and paste info such as domain names, usernames or error messages i.e. details which are sometimes difficult to provide to the other side on the phone. The real-time chat is also a much quicker option to contact your hosting provider's support team as compared to using a ticketing system. What's more, in case some trouble requires a little more time to be resolved, you are able to do something different while you wait for guidance on the live chat, so you won't lose time - something that is impossible in case you're on the telephone.

Live Chat Support in Cloud Hosting

We provide a live chat assistance service for all of the Linux cloud hosting that we offer and we can assist you with almost everything live. If you don't have an account with us yet, we will be able to give you more details about the plans in order to help you to select the most appropriate plan. In case you are an active customer, we can assist you with any general or billing issue along with with a number of common technical troubles, for example an email address installation in a desktop email client. If you are unable to give us a call for some reason or you're in a country where we do not have a local phone number, the live chat is the best way to get in touch with us. Certainly, some troubles require additional time to investigate and test, therefore you will need to open a support ticket to our technicians, still, we're able to save your time and help you with lots of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we offer with all our semi-dedicated packages, you can get the the right answers for any questions you have or get various issues dealt with quickly. The service is online every single day, so you are able to talk to a representative even on holidays and weekends. In the event that you are unsure which plan would be better for your sites or if our leading-edge cloud hosting platform matches some system requirements, you may join the live chat before buying anything. If you are an existing customer, you can obtain more info about billing issues, account settings along with various common technical problems you may have, for example in case you can't set up an email account in a client on your personal computer. Our live chat can save you time and effort regardless where you are or when you contact us.