Although the web hosting service offered by the different companies is more or less the same, each provider has got a personalized platform with its own modifications and ways to execute given things. In such a case, an information-packed knowledge base would be astonishingly useful both for persons with no experience and for technically trained individuals who will sooner or later learn how particular procedures are carried out, but will waste valuable time meanwhile. The purpose of such a knowledge base is to make the hosting service quick and simple to use, saving users plenty of time and energy. The end result is more contented customers, since they can easily find the information they’re seeking, and significantly less work for the support staff, because usually the majority of the queries and difficulties that clients have got are already enumerated in the knowledge base. If the articles are properly written and cover more topics, you will be able to get to know more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

All Linux cloud hosting that we are offering include an in-depth knowledge base where you can find everything you need to know about your web hosting account. Regardless of whether you would like to create a brand-new database, to forward a domain name by means of an .htaccess file or to set up an email account on your PC or cell phone, you can just check our step-by-step help articles and all the information that you need will be there. When you open a particular section of the Hepsia Control Panel, you will see articles that pertain to the features that you can access through it. If you prefer to see the entire archive of articles and get informed about all the functions that Hepsia offers, or simply to read generic info about the web hosting service, you can browse through the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our very best to encompass any issue that you could run into, but in case you do not find the information that you are looking for, you can always touch base with us, as our technical support team representatives are on duty 24x7x365.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated packages feature comprehensive online documentation where you will see information about all the features that our created-developed Hepsia Control Panel offers, in addition to solutions to different questions and problems that you may chance upon. All user guides feature exhaustive explanations, which suggests that you will not have to worry about missing something if you are intending to export a MySQL database, for example. The troubleshooting articles encompass a range of different feasible reasons for given issues and the solution for each of them, so if you aren’t able to send emails even though you have the correct SMTP server settings, for example, you can quickly see what the reason could be and correct the problem with two or three mouse clicks in your email client. As the Hepsia Control Panel has quite a few features, you will be able to find applicable articles in each single section. If you’d like to browse all help articles, click on the Help link, which is located in the upper right-hand corner of the Control Panel.